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White Rabbit England

Childrens' interiors, lighting and gifts

Customer Services

  • UK standard delivery is charged at £1.95 for smaller items or £5.95 for larger items to include postage and packaging.
  • Orders will be despatched within 2-5 working days on a next day trackable delivery service when in stock.
  • We will contact you via email you if your item is out of stock with an estimated delivery date.
  • Europe £5 - £24 dependant on shopping basket value
  • USA £12.50 - £34 dependant on shopping basket value
  • Australia £34
  • Rest of world £34

If your your item is broken or damaged and you wish to return it to us please do so within 28 days in all the original packaging, including gift tags, and outer cartons.
Please include your order number, name, address and reason for the return.
Please send your item via Royal Mail. Please ask for a proof of postage with your receipt.
Return address: White Rabbit England, The Long House, Battery Lane, Wilmslow, Cheshire SK9 5LT
When we receive the item back we will issue you with a full refund for the item and if the item was damaged or faulty we will also refund the postage Your refund will usually be sent via the same method of payment within 7 days of receiving the goods.


If you would like an item delivering for a specific date or with a gift note please put these details in our comments box when ordering or email us the details

We know how important your delivery is and will always try to accommodate any request where possible.