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White Rabbit England

Childrens' interiors, lighting and gifts

Customer Services

DELIVERY

  • UK standard delivery is charged at £1.95 for smaller items or £4.95 for larger items to include postage and packaging.
  • Orders will be despatched within 1-3 working days on a next day trackable delivery service when in stock.
  • We will contact you via email you if your item is out of stock with an estimated delivery date.
WORLDWIDE DELIVERY CHARGES
  • Europe £5 - £24 dependant on shopping basket value
  • USA £12.50 - £34 dependant on shopping basket value
  • Australia £34
  • Rest of world £34
RETURNS

If your your item is broken or damaged and you wish to return it to us please do so within 28 days in all the original packaging, including gift tags, and outer cartons.
Please include your order number, name, address and reason for the return.
Please send your item via First Class Royal Mail. Please ask for a proof of postage with your receipt.
Return address: White Rabbit England, Battery House, Battery Lane, Wilmslow, Cheshire SK9 5LT
When we receive the item back we will issue you with a full refund for the item and the First Class postage.
Your refund will usually be sent via the same method of payment within 7 days of receiving the goods.

Christmas delivery

Last order day for Christmas delivery is Wednesday 21st December

SPECIAL DELIVERY DATE

If you would like an item delivering for a specific date or with a gift note please put these details in our comments box when ordering or email us the details info@whiterabbitengland.com

We know how important your delivery is and will always try to accommodate any request where possible.

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